Order Process Overview

The order process at Deshimart.store is designed to ensure a seamless and efficient shopping experience for customers. It involves the following steps:
1. Select product(s) and complete the checkout process.
2. You will receive an Order confirmation email.

3. Track and wait for your order to arrive

4. Pick up Your Order at The Shipping Address

FAQs

Can I change or cancel my order before it’s dispatched?

Yes, you can change or cancel your order before it’s dispatched. Most shops, including Deshi Mart Store, allow customers to modify or cancel their orders as long as they haven’t been shipped yet. It’s best to contact our customer service directly to ensure your request is processed promptly.

Do You Deliver Products outside Bangladesh?

The answer is no. Currently we only sell and deliver products to all the districts in Bangladesh.

Do you give a discount for large orders?

Great question! Like Many other online shops we also do offer discounts for single or bulk purchases. It’s best to check coupon code directly with our shop’s website.

What are The Available Payment Methods?

Generally, when you are about to place an order Deshi Mart Store offers a variety of payment options, including:

  • Mobile Payments: bKash, Nagad, Rocket etc.
  • Cash on Delivery (COD): Pay when you receive your order but delivery charge must be paid to confirm the order.
  • Credit/Debit Cards: Visa, MasterCard, etc.
What are the Process of Placing an Order?

To place an order with Deshi Mart Store, you can follow these general steps –

  1. Browse Products: Visit the Aysa’s World website and explore their range of health and beauty products.
  2. Select Items: Choose the products you wish to purchase and add them to your shopping cart.
  3. Review Cart: Once you have selected all your items, go to your shopping cart to review your selections. Make sure everything is correct.
  4. Proceed to Checkout: Click on the checkout button to start the ordering process.
  5. Enter Shipping Information: Provide your shipping details, including your address and contact information.
  6. Choose Payment Method: Select your preferred payment method and enter the necessary payment details.
  7. Review and Confirm: Double-check your order details, shipping information, and payment method. Confirm your order.
  8. Receive Confirmation: After placing your order, you should receive an order confirmation email with the details of your purchase.
  9. Track Your Order: You can track the status of your order through the website or the confirmation email.
What are the Product Delivery Cost?

On the website all the products’ prices are shown excluding delivery charges. Regarding concrete product delivery Deshi Mart Store calculates charges following ways –

  • Inside Khulna City: 50 BDT for the first kilogram.
  • Outside Khulna City: 130 BDT for the first kilogram.
  • Additional Kilograms: 20 BDT per additional kilogram respectively.
What are the Return or Refund Policy?

We strive to provide products and services that meet or exceed your expectations. If, for any reason, you are not completely satisfied with your purchase, you may be eligible for a refund under the following conditions:

  • Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer service team as soon as possible to receive the item. We will provide instructions on returning the product, and upon verification, a full refund or replacement will be issued.
  • Incorrect Items: If you receive an incorrect item, please notify us as soon as possible of receiving the product. We will arrange for the correct item to be shipped to you, and you may be required to return the incorrect item.

To initiate a return, please contact our customer service team through email or call us at (+880) 1894 659727. Our team will provide you with instructions on how to return the item. Please ensure that the item is securely packaged to prevent damage during transit.

Once we receive the returned item and verify its condition, we will process the refund or replacement accordingly. Refunds will be issued to the original payment method.

NB: Please note that certain items, such as personalized or customized products, may not be eligible for a refund unless they are damaged or defective.

Why choose Deshi Mart Store?

At our shop, we prioritise your well-being and satisfaction. Here’s why you should choose us:

  1. Quality Products: We offer a wide range of premium health and beauty products that are carefully selected to ensure the highest quality and effectiveness.
  2. Expert Advice: Our knowledgeable staff is always ready to provide personalized recommendations and expert advice to help you find the perfect products for your needs.
  3. Affordable Prices: We believe that everyone deserves access to quality health and beauty products, which is why we offer competitive prices and regular promotions.
  4. Customer Satisfaction: Your satisfaction is our top priority. We strive to provide excellent customer service and a seamless shop ping experience, both in-store and online.
  5. Sustainable Choices: We are committed to sustainability and offer a variety of eco-friendly and cruelty-free products to support your health and the environment.

Choose us for a healthier, more beautiful you!